What can we help you with?

Brevxi is an online store for premium baby products that combine safety, innovation and thoughtful design. We carefully select every item in our range and ship free of charge throughout the United States.

No, we operate entirely online. That keeps our overhead low, which lets us offer premium products at fair prices.

No. You can check out as a guest. You will still receive your order confirmation and tracking details by email.

Yes. Our products are held in stock with our logistics partners, which allows us to process and ship orders quickly.

Orders placed on business days before 5:00 PM Mountain Time are processed within 1-2 business days.

After that, the estimated delivery time within the United States is 3-7 business days. As soon as your order ships, you will automatically receive a track & trace link by email.

Shipping is free on all orders within the United States. There are no additional shipping charges at checkout, so what you see is what you pay.

At this time we ship within the United States only.

We work with trusted carriers such as USPS, FedEx, UPS and DHL. The carrier may vary depending on the package and the destination.

Yes. As soon as your package ships you will receive an email with a track & trace link, so you can follow your order at any time.

Order confirmations are sent immediately after payment. Please check your spam or promotions folder first.

Still nothing? Email us at info@brevxi.com with the name and email address you used, and we will look it up for you right away.

We process orders quickly, so please contact us as soon as possible at info@brevxi.com with your order number.

If your order has not shipped yet, we can usually still make changes or cancel it. Once a package has left our facility we can no longer modify it.

Contact us right away at info@brevxi.com with your order number and the correct address. If your order has not shipped yet, we can usually update it for you.

If your tracking shows the order as delivered but you have not received it, please take the following steps:

1. Check the delivery address on your order confirmation. Packages are sometimes left with a neighbor, at a front desk, or in another safe spot on the property.
2. Look for a delivery notice. The carrier may have left a card explaining where the package was placed.
3. Contact us at info@brevxi.com with your order number and tracking details.

We will investigate with the carrier. If the package cannot be located, we will send a replacement or arrange a refund. See our refund policy for more information.

In rare cases delivery can be delayed by carrier issues, weather, or high shipping volumes. If your package is past the expected delivery window, email us your order number and we will trace it with the carrier for you.

Email us at info@brevxi.com with your order number and the reason for the return. We will send you clear return instructions and the return address.

You may return your order within 30 days of receiving it. Products must be returned in their original condition, and in the original packaging where possible. Signs of use or damage may affect the refund amount.

Return shipping costs are the responsibility of the customer. You may choose your preferred carrier (USPS, FedEx, UPS or DHL) and pay the shipping costs directly with them. We do not provide prepaid return labels.

Brevxi
3140 W. Main Street
Riverton, Wyoming 82501
United States

Please contact us before sending anything back, so we can register your return and process it without delay.

Once we have received and inspected your return, we process your refund within 10 days, using the same payment method as the original purchase.

Depending on your bank or card issuer it can take a few extra business days for the amount to appear on your statement.

Yes. Mention clearly in your email that you would like a different product or another variant, and we will arrange the exchange as quickly as possible.

We are sorry about that. Contact us immediately at info@brevxi.com and include clear photos of the item and the packaging. We will review it and provide a suitable solution right away.

Every product page lists the specifications, materials and dimensions for that item. If something you need is not listed, email us and we will get you the details before you buy.

If a product develops an issue within a reasonable period, contact us with your order number, a description of the problem and photos where possible. We will always work toward an appropriate solution.

Most items are restocked. Email us the product name and we will let you know when it is expected back.

You can pay with Shop Pay, Apple Pay and Google Pay, as well as the credit and debit cards shown at checkout. All available payment methods are displayed on the checkout page. Your order is processed once payment has been successfully completed.

Yes. All prices listed on our website are inclusive of applicable taxes. There are no hidden costs added at the final step of checkout.

Yes. Our store runs over a secure SSL connection and payments are handled by established payment providers. We never store your full payment details ourselves.

Send us a message through our contact form, email info@brevxi.com, or call +1 307 310 8121. Please include your order number so we can help you faster.

Monday to Friday: 10:00 AM - 5:00 PM
Saturday and Sunday: 10:00 AM - 4:00 PM

Phone support is available during business hours only. Emails received outside these hours are answered the next business day.

We aim to answer every message as quickly as possible. In most cases you will hear back from us within one business day, and often sooner during our business hours.